Privacy Policy

Last Updated: August 2023

Welcome to the Privacy Policy of Reddy Roasts (Aust) Pty Ltd (“Reddy Roasts,” “we,” “us,” “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, services, and other online platforms (collectively referred to as the “Services”). Please take the time to read and understand this Privacy Policy, as it explains our practices regarding your personal information and your rights in relation to it. 

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Services. 

1. Information We Collect 

We may collect several types of information when you interact with our Services, including: 

Personal Information: Information that can identify you as an individual, such as your name, email address, postal address, phone number, and payment information. 

Usage Data: Information about your interactions with our Services, including your IP address, browser type, device type, operating system, pages visited, and actions taken on our website. 

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. 

Order Information: Information you provide when placing an order through our online ordering system, including your order details, delivery address, and payment information. 

2. How We Use Your Information 

We use the information we collect for various purposes, including: 

Providing and improving our Services 

Processing and fulfilling orders 

Communicating with you about your orders, promotions, and updates 

Personalizing your experience on our website 

Analyzing usage patterns and trends to enhance our Services 

Complying with legal obligations 

3. How We Protect Your Information 

We respond appropriately to safeguard your personal information and maintain its confidentiality. These measures include secure data storage, limited access to your personal information, and using industry-standard security protocols. 

4. Disclosure of Your Information 

We may share your personal information with: 

Franchisees and suppliers involved in fulfilling your orders 

Service providers who assist us in delivering our Services 

Legal authorities and regulatory bodies, as required by law 

Any third parties with your consent 

5. Your Choices and Rights 

You have the right to access, correct, update, or delete your personal information. You can also opt-out of receiving promotional communications from us. To exercise these rights, please contact us using the contact information provided below. 

6. Cookies and Tracking Technologies 

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. 

7. Children’s Privacy 

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed. 

8. Changes to this Privacy Policy 

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other communication methods. 

9. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at: 

Reddy Roasts (Aust) Pty Ltd.

Thank you for reading our Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information.